The Wrightsock Promise
100% Blister-Free. Or your money back.
If a Double Layer Wrightsock gives you a blister, we make it right — refund or replacement, your choice. The only sock company that puts this in writing, because we're the only one with the technology behind it.
The Promise
Three steps. Zero fine print.
Wear the sock.
Take a Double Layer Wrightsock pair on the run, the trail, the shift, the trip. Use it for what it was built for.
If it blisters, tell us.
Email or call. Send your proof of purchase. We don't argue and we don't slow-walk it.
Refund or replace.
Bought from us directly? Refund or swap, your call. Bought from a retailer? We replace it on the same proof.
The Fine Print, in Plain English
Here's exactly what we cover.
What's covered
- Blisters on feet and legs in direct contact with a Wrightsock Double Layer pair.
- Refund or replacement when bought directly from Wrightsock with proof of purchase.
- Replacement when bought from a retailer with proof of purchase.
- Returns within one year of purchase, refund or exchange.
- Free domestic shipping on direct orders over $50.
Not covered
- Blisters between toes — they aren't in direct contact with the sock.
- Damage from pets, sharp objects, or other intentional cutting.
- Use beyond what the sock is designed for (we make socks, not climbing harnesses).
- Replacement requests beyond the size of the original order.
- Lost-in-mail items not returned to us.
How to Claim
Talk to a real person in Burlington, NC.
Mon–Fri, 9am–4pm ET. We answer the phone ourselves — same building we've made socks in since the 1950s.
The Process
From contact to refund.
Reach out.
Call, email, or use the contact form. Have your order number and proof of purchase handy.
Tell us why.
Briefly explain what happened. We're not gatekeepers — we're trying to make it right.
Get a label.
We email you a return label. Drop the package at any USPS location, free.
Refund or swap.
Include a note saying which you'd like. Refunds hit the original payment method; exchanges ship the next morning.
Common Questions
Before you claim.
Do I need to mail the socks back?
For most refunds and replacements, yes — drop us a line first and we'll send a return label. Include a quick note saying whether you'd like a refund or a swap.
What counts as proof of purchase?
An order confirmation email, a screenshot from your account, or a paper receipt from a retail partner all work. If you can't find it, email us — we can usually pull the order from your name and address.
I bought them on Amazon. Am I covered?
Yes — for replacement. With proof of purchase from any retailer we'll send you a fresh pair. Refunds are reserved for orders bought directly from us.
How long do I have?
One full year from the purchase date. Plenty of room to put a pair through real use.
Why isn't a between-the-toes blister covered?
The Double Layer system protects skin in direct contact with the sock. Skin between toes mostly contacts other skin, so the sock can't do its job there.
Try a pair. We'll back the rest.
Every Double Layer Wrightsock ships with the same promise — written, signed, and 75 years deep.
