We're Here To Help

Contact Us.

Questions, returns, wholesale, or just sock advice — talk to a real person in Burlington, NC. We read every message and reply within one business day.

Mon–Fri · 9am–4pm ET Burlington, NC Replies in <1 business day
Reach Us

Pick the Way You Prefer

Phone for the urgent, email for the detailed, post for the parcel. We answer them all from the same building we've been making socks in since 1948.

Call Us
(800) 654-7191

Toll-free in the US & Canada. Skip the wait — direct to a human.

Call Now
Email Us
info@wrightsock.com

Best for order questions, photos, and longer threads. Replies within one business day.

Send Email
Office Hours
Mon – Fri
Mon – Fri9am – 4pm ET Sat – SunClosed

Holiday hours are posted under the announcement bar at the top of the site.

Mail / Visit
Wrightsock HQ
Attn: Customer Service
910 Cleveland Ave.
Burlington, NC 27217

Family-owned and operated. Same address since 1948.

Send a Message

Drop Us a Line.

Fill in a few details and we'll route your note to the right person. Order number helps if it's about a specific purchase — but it's optional.

By sending this message you agree to our privacy policy. We never share your details — we make socks, not spam.

Quick Answers

Before You Write…

  • Tracking is sent to your email when the package leaves Burlington — usually within 24 hours of ordering. Can't find it? Search 'Wrightsock' in your inbox or email us with your order number.

  • Mail the unworn pair back with a note specifying the size you'd like instead. We'll ship the new pair as soon as your return arrives — no extra shipping charge on US exchanges.

  • we ship to most countries via select carriers; most commonly DHL and UPS.

  • Wrightsock is carried by 1,200+ specialty run, hike, and outdoor shops across North America. Use our Store Locator to find a retailer near you.

  • We work with running specialty, outdoor, military, and corporate partners. Pick 'Wholesale & B2B' in the form above and we'll send the line sheet.

  • That's what the guarantee is for. Email us with your order details and a quick description of the activity, shoe, and where the friction happened — we'll make it right.

Still Comparing?

75 Years. One Promise.

Family-made in Alamance County since 1948. Backed by our 100% Blister-Free Guarantee one every double layer style.